Emergency Response Essentials
Give every person on your team the first aid basics
The broad introductory first aid course for whole-of-team readiness — 12 topics, around 60–90 minutes, online and self-paced.

About this course
Emergency Response Essentials is the complete 12-topic Australian first aid program covering every core emergency response skill. It is the broad introductory course: the one to give everybody, whatever their role, so your whole team shares the same baseline in an emergency.
Who this course is for
- Any team that needs one shared first aid baseline across every role
- New starters and inductions, as a first introduction to emergency response
- People who have never done first aid training before
- Teams wanting a refresher on the core actions before moving to a specialist course
Why employers choose it
- One course that suits every role, so you don't have to split your team across programs.
- Assign the course to your whole team from one employer dashboard, no scheduling or venue needed.
- Track who has started, who has finished and who still needs a nudge in your reports view.
- Self-paced online delivery means no shift disruption — people train around their work.
- Completion records and certificates stay in one place for your own compliance records.
Course facts
Topics
12 topics
Time to complete
60–90 min
Completion
Certificate
Delivery
Online, self-paced
What the learner experience looks like
- 1
Learners sign in and work through 12 self-paced topics online, on any device.
- 2
Each topic uses plain-language guidance with step-by-step actions they can follow under pressure.
- 3
Short quizzes check understanding as they go, and progress is saved so they can stop and resume.
- 4
Completion is confirmed by the certificate, and their record appears in their learner portal.
Assessment and completion
- 12 topics with quizzes as learners progress.
- Certificate on completion, issued in the learner's portal.
- Certificates can be verified from their certificate number.
Roll Emergency Response Essentials out to your team
Set up your organisation, add your people, and assign this course in bulk. Track progress and completions from your employer dashboard.
Training yourself, not a team?
Everything else that supports Emergency Response Essentials
Free guides to read, in-person training near you, the gear to have ready, other courses to continue with, and instant AI help when something happens.
In-person training near you
Want hands-on practice as well? Find first aid education providers near you in the education directory.
Providers in AustraliaEducation partner directoryFirst aid kits and equipment
Pair the training with a first aid kit so your team has the gear the course teaches them to use.
Browse first aid kitsFind the nearest AEDAsk the AI first aid assistant
Need an answer right now? Ask the First Aid Angel AI assistant, or open the live CPR guide.
Open the AI first aid assistantLive CPR guideThis never replaces emergency services. In an emergency call 000 or your local emergency number first.
Other online courses to continue with

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Workplace-ready first aid for builders, tradies, factories and offices.
Taking it yourself? Enrol in Workplace & Trades Essentials

Parents & Childcare Essentials
Paediatric-focused first aid for parents, grandparents, nannies and childcare workers.
Taking it yourself? Enrol in Parents & Childcare Essentials

Outdoor & Remote Essentials
Bush, beach, hike and remote-area first aid for the moments help is hours away.
Taking it yourself? Enrol in Outdoor & Remote Essentials

Aged Care & Carers Essentials
First aid for the emergencies most common in older adults.
Taking it yourself? Enrol in Aged Care & Carers Essentials
Frequently asked questions
Train your team. Build first-aid confidence. Be better prepared.
Emergency Response Essentials — 12 topics, 60–90 min, certificate on completion.